Dealing with Identity Verification Failed SRD Status
If you have applied for a Sassa SRD grant and received an ‘Identity Verification Failed’ status, it means that your application did not pass the verification process with the Department of Home Affairs. Sassa verifies the applicant’s details with the Department of Home Affairs before approving SRD grant applications, and if there is a mismatch with the provided information, the status is marked as ‘Identity Verification Failed’.
What to Do If Your SRD Status is ‘Identity Verification Failed’
If your SRD status shows ‘Identity Verification Failed’, you have the option to appeal the decision if you feel that your application was unfairly denied. To file an appeal, you need to reconsider your SRD grant application by Sassa. It is important to file the appeal within 30 days of receiving the rejection status. The appeal can be lodged on the Sassa website.
Appealing for an SRD Grant
To appeal the decision, follow these steps:
- Go to the srd.dsd.gov.za website
- Enter your ID number
- Enter your phone number
- Lodge the appeal
Remember to appeal every month your grant application is declined. The Sassa website allows you to track the progress of your SRD appeal. After lodging the appeal, it may take approximately 60-90 days for Sassa’s Independent Tribunal to communicate the outcome of the appeal electronically.
Conclusion
If your SRD grant application shows an ‘Identity Verification Failed‘ status, it means that your information did not match that of the Department of Home Affairs. However, you have the opportunity to appeal the decision. Follow the steps mentioned above to file an appeal on the Sassa website, and track the progress of your appeal. It is essential to appeal every month your application is declined.
